Privacy Policy

1. Information We Collect

We collect information to provide better services to our customers. The types of information we may collect include:

• Personal Information: Name, email address, phone number, and address when you request a quote or book a service.
• Service-Related Information: Details about your move, such as the origin, destination, and items to be moved.
• Website Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
• Communication Data: Records of your communications with us, such as emails or phone calls.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our relocation services, including scheduling, tracking, and billing.
• To communicate with you about your booking, updates, or promotional offers.
• To improve our website and services by analyzing user behavior and feedback.
• To comply with legal obligations and protect our rights and safety.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

• With service providers who assist us in delivering our services (e.g., payment processors, logistics partners).
• With legal authorities if required by law or to protect our rights.
• With your consent, such as when you opt-in to receive marketing communications from our partners.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Using secure servers and encryption for sensitive data.
• Regularly updating our security practices to address new threats.
• Limiting access to your information to authorized personnel only.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and settings.
• Analyze website traffic and user behavior.
• Deliver personalized content and advertisements.

You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at the details provided below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us:

• Email: support@vkpackersandmovers.com
• Phone: (+91) 987-654-3210
• Address: VK Packers and Movers, 123 Relocation Road, Mumbai, Maharashtra, India